You’ve deployed Workday. Now what?


Implementing Workday is a major step toward building a future-ready HR function. After the deployment phase, it’s time to start thinking about Workday improvements – specifically, how to optimize your program. Workday is built to grow and evolve with your organization, so don’t let your initial investment go to waste.


Do you need to improve the UX for users and managers? Are you trying to understand new release features or make improvements to better integrate with business processes? Looking to improve Workday reporting and analytics? We can help in these areas – and more.


Mercer has the specialized Workday knowledge and proprietary technology to help you optimize and update your Workday system, ensuring high utilization and fast ROI.

How to drive transformation

Watch the video: Mercer has the expertise to ensure that your programs, processes, and service delivery model are fully aligned with Workday.

Our Workday optimization includes:

  • Total system health check and audit
  • Optimization of new and existing integrations
  • Reporting cleanup and configuration
  • Business process review and adjustment
  • Interface cleanup and configuration
  • Review and adjustment of full functional deployment
  • Workday product support
  • Deployment of new feature enhancements
  • Workday security review and audit
  • Organizational structure and workflow


Mercer Workday engagements

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We selected Mercer because they understood what our key objectives were, including our aggressive timeline, and they were willing to rise to the occasion and live up to our culture.
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- Katherine Kenny, Senior Director of HRIS, Concentrix

Ongoing post-deployment support and updates


Once Workday is deployed in your organization, prepare your team for the two annual updates. Approaching each update with a strategy is key to enhancing your Workday feature sets.


Mercer’s Workday post-implementation support model focuses on:


  • Keeping your configuration aligned with your business
  • Leveraging the latest Workday updates and new features as they are released
  • Updating old workarounds
  • Ensuring consistent security
  • Making sure Workday is working properly and efficiently with all your business processes

Contact us

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