Our employee research spans all aspects of the employee experience – employee engagement, team effectiveness, leadership, and organizational culture – to help you better understand your people and drive positive business outcomes. We help organizations:


Measuring what matters

We build strategic employee listening programs that combine the right methodologies with validated content and agile technology.


Delivering people insights

More than data, dashboards and reports – we deliver integrative analytics and insights for action.

Designing change and action

Our dynamic design-thinking strategies empower leaders, managers and HR to drive positive change.

Employees know what is important to their futures – are employers listening?


In today’s increasingly dynamic work environment, organizations must effectively source and leverage people insights in order to attract and retain talent. Listening to how employees feel at work is key to understanding, measuring, and improving the employee experience.


According to Mercer’s 2021 Global Talent Trends Study, five aspects of the employee experience that have changed the most due to the pandemic include how to work flexibly, manage/coach employees we don’t see every day, onboard, work and collaborate in distributed or virtual networks, and hire.


Gaining actionable insights – at the right time – is the key to building a stronger workforce. 

Listen to your employees to create a stronger and more inclusive culture.


Watch video: Learn how an employee listening strategy can help your organization on it's diversity, equity, and inclusion journey.


Why Mercer?

Our experts have the tools, deep knowledge, and experience to evolve your employee listening strategy and programs. Combining over fifty years of employee experience research with the latest in the science of employee engagement and change management, our experts help deliver strategic listening programs that enhance the employee experience and drive organizational performance.


We offer advisory capabilities and technologies that span all aspects of the employee experience, including employee engagement, team effectiveness, leadership, and culture.


Our global reach includes 130 countries, 80 languages, and local consultants.

Connect with us

Learn how Mercer can help you develop an effective employee listening strategy, employee engagement surveys, and more.


EX Insights solutions

Capture people insights with tailored solutions — from annual census or pulse surveys to continuous listening, digital focus groups and preference research.

  • Digital focus groups

    Crowdsource insights from your people on a wide range of topics through scalable, open and interactive dialogue.

  • Employee surveys

    From enterprise employee engagement programs to targeted pulse surveys, we have solutions designed to meet your needs.

  • Continuous listening

    Tap into the employee experience with ad hoc surveys, your annual census, recurring pulses, and listening programs for “Moments That Matter” — all optimized for fully managed and self-service platforms.

  • Preference research

    Understand what your people value — their preferences, priorities and expectations — to sharpen and personalize the employee value proposition.

  • 360-degree feedback

    Experience effortless deployment powered by deep expertise. Actionable insights highlight the way forward for individual and group development.


EX Insights advisory and success services

Mercer’s advisory services meet you where you are on your employee listening journey. Whether you’re running an annual employee engagement program, exploring new listening methods or trying to make sense of reams of data from continuous listening systems, Mercer has the expertise to guide you.

Research and content


Stay informed with our insights on the latest news and research around employee experience.

Contact us to learn more.
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