Faced with economic, political and social uncertainty as a result of an ongoing global pandemic, rapid digitalization and the deepening crisis in Ukraine, business leaders must deliver on their vision to shape an inspiring, sustainable and secure future — at a time when it’s needed most.

By shifting their focus towards creating a more human enterprise, organizations can build resilience and agility and ready themselves to meet the extraordinary challenges that lie ahead.


On May 25, global senior business leaders joined Mercer thought leaders to explore a transformational path forward, sharing cutting-edge ideas and real-world examples for driving transformation.


We examined how working to secure the future means:

  • Rebooting work operating systems and radically reimagining work processes
  • Embracing new work standards that ensure the well-being of the workforce to yield positive outcomes for business and society
  • Proactively addressing environmental, social and governance (ESG) imperatives
  • Prioritizing diversity, equity and inclusion (DEI) to better attract and keep employees, spark innovation and speed up value creation.  

Replay from the 2022 World Economic Forum Annual Meeting


View the full session recording.

View highlights from the session.


Key insights

  • “How do we redesign work to allow talent to flow to it as seamlessly as possible – while ensuring that talent has the signals and resources to perpetuate its reinvention?”

    Ravin Jesuthasan, Global Transformation Leader, Mercer



  • “You cannot imagine how few people have clarity about the skills and capabilities they will need on a horizon of 24-36 months.”

    Alain Dehaze, Chief Executive Officer, The Adecco Group



  • “The pandemic created a once-in-a-generation opportunity to reframe how we work. The future of work is here, and it’s digital and flexible.”

    Denise Dresser, Executive Vice President, Communications, Media & High Tech, Salesforce



  • “There’s broad acknowledgement that DEI is an ESG imperative, and organizations that are committed to making progress need to treat it like any other core business imperative.”

    Kate Brennan, General Counsel, Marsh McLennan, and Chair, Marsh McLennan Management ESG Committee



  • “To my mind, throughout the course of the pandemic, empathy became a superpower for leaders.”

    Jenni Hibbert, Global Managing Partner, Head of Search Go-To-Market, Heidrick & Struggles



  • “Measurement is important, not just for driving transparency around diversity, but because it helps you make very intentional, purposeful choices – and that’s not only for today but for tomorrow."

    Tanuj Kapilashrami, Chief Human Resources Officer, Standard Chartered Bank