In responding to the “new normal”, employers have had to be flexible and are increasing workplace flexibility to enhance their employee value proposition.


93% of employers say productivity has remained the same or improved since employees began working remotely.


Flexibility goes far beyond remote working, explore other elements of flexible working strategies and policies by downloading our infographic or download our whitepaper on flexing for parents and caregivers.

Highlights from our flexible working survey with 138 Canadian employers, July 31 – August 14, 2020.

In responding to the pandemic, employers have had to be flexible to keep their businesses running in the wake of school closures, unplanned absences, and more. Given the success of flexibility, Mercer found that 87% of employers say they will continue to provide flexibility at greater scale post pandemic.


Survey highlights are provided below; visit the Canadian results here.

Providing flexibility for caregivers 

Employers are increasing workplace flexibility to support the needs of working caregivers in the face of school and other social support system closures.


allow parents to change their schedules


allow parents to perform other work that can be done outside of normal business hours


create weekend /evening / overnight shifts to provide more flexibility


allow parents to shift to part-time temporarily


allow parents to extend leave of absence with reduced pay


provide new or enhanced childcare benefits

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